Cafe Live

Support

Everything you need to run the perfect multi-stream wall.

Need a hand with Cafe Live? Most questions are answered below. If you're still stuck, reach out and we'll get back to you, usually within 1–2 business days.

Email support@cafelive.app

Frequently asked questions

What is Cafe Live?

Cafe Live is a multi-stream viewer. You can watch up to four live broadcasts at once — from Twitch, YouTube, and Kick — arranged in a grid on a single "wall", so you never have to flip between tabs during a tournament, a launch event, or a big match.

How do I add a broadcast to my wall?

On the Wall tab tap Add a Broadcast, then paste a channel link (e.g. a Twitch, YouTube, or Kick URL) or type the channel name and pick the platform. It mounts instantly. Add up to four; tap the ••• menu on any tile to reload, save, or remove it.

Which platforms are supported?

Twitch, YouTube, and Kick. Each stream plays through that platform's own official embedded player, so playback, quality, and chat behave exactly as they do on the source platform.

Is Cafe Live affiliated with Twitch, YouTube, or Kick?

No. Cafe Live is an independent viewer and is not affiliated with, endorsed by, or sponsored by any streaming platform. All channels and content belong to their owners, and your use of each platform is subject to that platform's own terms.

What are Clips?

Clips let you record a short video with your device's camera — for example your live reaction to a moment on stream. Clips are saved on your device in the App and are never uploaded. You can view or delete them any time on the Clips tab.

How do I save a channel?

Open the ••• menu on a broadcast tile and choose Save channel, or add it from the Saved tab. Saved channels are one tap away the next time you build a wall.

A stream won't play or shows an error.

Playback is controlled by the source platform. Try Reload from the tile's ••• menu, check that the channel is actually live, and confirm your internet connection. Some streams are geo-restricted, subscriber-only, or block embedding — those can't be shown in any external viewer.

Do I need an account?

No. The current version has no sign-up. Your saved channels, clips, and preferences live on your device. That also means we can't restore them if you delete the App.

I'm not receiving notifications.

Make sure notifications are enabled in iOS Settings → Cafe Live → Notifications.

The camera or microphone won't work for Clips.

Clips need camera and microphone permission. Enable them in iOS Settings → Cafe Live, then reopen the Clips recorder.

How do I reset the app or delete my data?

On the You tab you can edit your details or tap Delete Account to remove all local data — saved channels, clips, and preferences. Deleting and reinstalling the App also removes everything.

Contact

Still need help? Email support@cafelive.app and include your device model and iOS version so we can assist faster.